Photo By: Dylan Gillis
Artificial intelligence is changing the security and risk landscape at a pace few organizations could have anticipated. From automated threat detection and predictive analytics to increasingly sophisticated cyberattacks powered by generative AI, the technology is transforming not only how organizations defend themselves, but also how they understand and manage risk.
Yet amid the excitement and uncertainty surrounding AI, one factor remains distinctly human: community.
As security and risk leaders navigate a rapidly changing threat environment, staying connected with peers, practitioners and technology experts has become increasingly important. No organization can anticipate every emerging threat on its own. The speed of technological change is making collaboration less of an advantage and more of a necessity.
That theme will be at the center of Nexus Security & Risk 2026, ServiceNow’s Security and Risk Customer Community Event. The event brings together security and risk professionals to share insights, explore emerging technologies and discuss the challenges organizations face as they work to build more resilient and connected security programs.
AI Is Changing Both Sides of the Security Equation
For security professionals, AI presents a complicated equation. The same technologies that can help organizations identify anomalies, automate investigations and prioritize risk can also be exploited by adversaries.
Attackers can use AI to scale phishing campaigns, create convincing social engineering content, automate reconnaissance and adapt attacks more quickly. At the same time, defenders are using AI to analyze vast quantities of data, identify patterns and accelerate incident response.
This creates a constantly moving target.
The challenge is no longer simply identifying individual threats. Organizations must understand how technology risk moves across increasingly interconnected environments and how security, risk and governance teams can work together to respond.
That is one of the issues NewRocket will bring to the conversation at Nexus Security & Risk 2026.
NewRocket is the trusted AI partner helping enterprises build AI workflows customers trust. As a launch Select Partner in Anthropic’s Claude Partner Network, we help organizations unlock the value of AI through strategy, governance, adoption, and delivery. Combined with ServiceNow’s workflow platform and more than two decades of enterprise transformation expertise, we design, build, and scale AI solutions that create outcomes that last.
Building a More Connected Approach to Technology Risk
NewRocket will be part of the event’s broader conversation around how organizations can take a more connected approach to security and risk.
Dawn Gustafson, Senior Director of Delivery at NewRocket, will lead a session titled "Building a Connected Technology Risk Ecosystem: The Journey to IRM." The session will explore the practical challenges organizations face when connecting technology risk, governance and organizational visibility.
The topic reflects a broader shift taking place across security and risk functions. As organizations adopt more technologies and increasingly incorporate AI into their operations, risk can no longer be managed effectively in isolated silos.
A vulnerability discovered by a security team may have implications for business continuity. A technology change may introduce compliance considerations. An AI deployment may create new questions around governance, data and accountability.
Connecting those dots is becoming a critical part of modern risk management.
From Security Silos to Risk Ecosystems
The idea of a connected risk ecosystem is particularly relevant as organizations rethink the traditional boundaries between security and enterprise risk.
Historically, cybersecurity, compliance, technology operations and business risk have often operated through separate processes, systems and teams. AI is putting pressure on that model.
Organizations need to understand not only where risks exist, but how those risks relate to one another and which ones could have the greatest impact on the business.
That requires shared visibility and common processes.
It also requires people from different disciplines to participate in the conversation. CISOs, risk leaders, compliance teams, technology executives and business stakeholders increasingly need a common understanding of how technology decisions translate into organizational risk.
Trust Becomes a Strategic Asset
There is another reason community matters: trust.
AI is forcing organizations to make decisions involving technology that can be difficult to understand, test and govern. Questions around data, accountability, transparency and reliability are becoming an increasingly important part of the security conversation.
In that environment, trusted relationships can provide an important sounding board.
Security Leaders Are Becoming Risk Leaders
The rise of AI is also expanding the role of the modern security professional.
Cybersecurity can no longer be viewed independently from business continuity, compliance, privacy, operational resilience and enterprise risk. An AI system introduced by one department can create consequences across an entire organization.
Security leaders therefore increasingly need to understand not just how AI works, but how it changes organizational risk.
That requires collaboration across traditionally separate disciplines. Technology teams need to work with legal and compliance professionals. Security leaders need to engage business executives. Risk managers need visibility into how technology and AI are being deployed throughout the organization.
The Human Advantage
AI may be accelerating the pace of change in security, but it has not eliminated the importance of human judgment.
Technology can identify patterns, process information and automate tasks. People still have to determine what those findings mean, what risks are acceptable and how an organization should respond.
That makes collaboration more important, not less.
As AI continues to reshape the security and risk landscape, organizations will need access to more than sophisticated tools. They will need informed people, trusted relationships and communities capable of sharing knowledge at the speed of change.
The organizations best positioned for the next phase of the AI era may ultimately be those that recognize a simple principle: security and risk management are not disciplines an organization can strengthen alone. They are capabilities built through technology, shared expertise and a connected community.



